Adams v. Northern Illinois Gas Co.
Facts
Decedent died when her house exploded after natural gas leaked from a failed Cobra brand flexible brass connector attached to her kitchen range. The record showed that sulfur compounds in natural gas corrode the phosphorous brazing used in such connectors, eventually causing separation and gas leakage. NI-Gas had actual knowledge for years that brazed Cobra connectors were hazardous because of this interaction and had warned some customers generally about pre-1968 connectors. Plaintiff alleged NI-Gas negligently failed to warn decedent of the danger posed by the connector in her home.
Issue
Whether NI-Gas owed decedent a common law duty to warn about the danger posed by a customer-owned brazed Cobra gas connector when NI-Gas had actual knowledge that sulfur compounds in its gas would corrode such connectors and eventually cause leaks. Also, whether NI-Gas' filed tariff eliminated or barred that duty-based tort claim.
Rule
Although a gas company ordinarily has no duty regarding customer-owned pipes, fittings, or appliances, that rule yields when the company has knowledge or notice of a leak, defect, or unsafe condition. Where a gas utility has actual knowledge that its gas, interacting with a customer's brazed connector, creates a danger not normally associated with the product and the utility has superior knowledge of that hazard, the utility owes a common law duty of reasonable care, which may include warning customers. A utility tariff controls only when it speaks to the specific duty or claim at issue and does not automatically abolish unrelated common law tort duties.
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