Cloud Corp. v. Hasbro, Inc.
Facts
Hasbro issued purchase orders to Cloud for packets used in a toy aquarium product, and the quantity of packets that could be produced depended on a formula Hasbro supplied specifying the amount of Laponite per packet. In June 1996 Hasbro changed the formula to require less Laponite, enabling Cloud to manufacture substantially more packets from the same ingredient supply, and Cloud sent Hasbro an order acknowledgment reflecting the increased quantities at a lower price. Hasbro did not explicitly object and its purchasing employees exchanged emails and other communications referring to quantities consistent with the increased numbers. Cloud manufactured the extra packets, but after Hasbro's demand declined and the product line was discontinued, Hasbro refused to accept or pay for the additional packets beyond the February and April purchase orders.
Issue
Whether the June 1996 increase in quantity was an enforceable modification of the earlier purchase orders despite contractual language requiring Hasbro's written consent to modifications and the UCC statute of frauds. Also, whether Cloud acted unreasonably in relying on Hasbro's informal communications and course of dealing without obtaining a formal written purchase order.
Rule
A quantity modification in a sale-of-goods contract must satisfy UCC writing requirements, but the writing need not be the contract itself; adequate documentary evidence of the modification and its essential terms is enough, and a sender's name on an email can satisfy the signature requirement. Between merchants, a confirmatory writing sufficient against the sender binds the recipient absent written objection within ten days. A signed no-oral-modification clause is enforceable under UCC 2-209(2), but an ineffective attempted modification may still operate as a waiver under UCC 2-209(4) if the party asserting waiver shows either reasonable reliance or a clear and unequivocal waiver.
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