Fowler v. Key System Transit Lines
Facts
Plaintiff, a 70-year-old passenger, signaled to leave defendant's bus at San Jose Avenue and Paru Street on a dark, dimly lit evening. Instead of stopping within the flat crosswalk area, the bus stopped slightly west of it, and plaintiff stepped from the front door into an approximately eight-inch-deep, rough gutter containing cobblestones and debris, lost her balance, fell, and fractured her hip. Plaintiff offered testimony from witnesses that defendant's buses customarily stopped within the crosswalk at that location, where passengers could step onto a flat surface rather than into the gutter. The trial court struck that testimony.
Issue
Whether evidence of defendant bus line's customary stopping place was admissible on the issues of defendant's negligence and plaintiff's contributory negligence, even though the alleged custom may have involved repeated violations of Vehicle Code section 586 prohibiting stopping on a crosswalk. Also, whether plaintiff's failure to plead the custom barred its use to rebut contributory negligence.
Rule
Evidence of custom is admissible in negligence cases for its bearing on both negligence and contributory negligence. A defendant's own customary practice may be considered as part of the circumstances known to the parties and as a standard of safety the defendant adopted for itself, and such evidence does not become inadmissible merely because the custom also tends to show repeated statutory violations, so long as it is not offered to nullify or excuse violation of the statute. Where the evidence is offered to refute contributory negligence, failure to plead the custom is not decisive.
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If Lena offers testimony from regular riders that Riverbend Transit Co. usually stops beside the boarding pad, and the company objects that this is irrelevant because negligence must be judged only by general reasonableness, how should the court rule?