Hayes v. Evergo Telephone Co.
Facts
Plaintiff served defendants in Hong Kong by sending the summons and complaint via registered mail, return receipt requested. Defendants argued that service was insufficient because plaintiff did not transmit the papers through Hong Kong's designated Central Authority under the Hague Convention. Evergo Trading also challenged personal jurisdiction, although evidence showed it sold ceiling fans to distributors such as Lowe's, K-Mart, and Montgomery Ward, had approximately $35 million in United States sales, placed no geographic limits on distribution, and carried insurance for sales and products throughout the United States. After being served, defendants contacted their insurer and a California attorney, but after the insurer denied coverage on 18 November 1988, they still did not retain North Carolina counsel or file an answer despite receiving further notice that plaintiff would seek default.
Issue
Whether service of process by registered international mail on defendants in Hong Kong was valid under the Hague Convention; whether North Carolina could exercise in personam jurisdiction over Evergo Trading; and whether defendants showed excusable neglect warranting relief from judgment under Rule 60(b)(1).
Rule
Service of process via international mail conforms to the Hague Convention when the destination state has not objected to Article 10 and its internal law permits service by mail. A court may exercise in personam jurisdiction when North Carolina's long-arm statute authorizes jurisdiction and the exercise of jurisdiction comports with due process, including whether the defendant could reasonably expect to be haled into court and whether jurisdiction accords with fair play and substantial justice. Excusable neglect is not shown when a defendant simply turns the matter over to its insurer and then fails to protect its interests after learning the insurer will not defend.
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