Connecticut Fire Insurance Co. v. Fox
Facts
The Foxes owned a motel that was substantially damaged by an arson fire while a Connecticut Fire policy was in force. The insurer promptly knew of the fire and sent adjusters from G.A.B., including Foster, who took charge of the adjustment, obtained a non-waiver agreement, instructed the Foxes to inventory losses, secure and winterize the property, continue operating usable units, and keep expense records for settlement, but did not initially mention the proof-of-loss requirement. After disputes over inventories and repair estimates, Foster gave the Foxes a June 3 letter on behalf of the insurer extending the proof-of-loss deadline to July 3, and the Foxes submitted proofs of loss and inventories on June 6. The insurer later rejected the proofs after suit was filed, while also asserting that the Foxes had caused the fire.
Issue
Whether the insurer was entitled to deny recovery because the insureds did not file proofs of loss within sixty days, despite the non-waiver agreement and the conduct of the insurer's adjusters. The appeal also presented whether the arson instruction was erroneous and whether G.A.B. could be held liable for negligence on this record.
Rule
A proof-of-loss requirement in an insurance policy is generally valid as a condition precedent to recovery, but the requirement may be waived by the insurer directly or through the acts of its agents. A non-waiver agreement is strictly construed against the insurer and preserves only the insurer's right to investigate; it does not shield conduct by adjusters that goes beyond mere investigation and indicates that proofs of loss are unnecessary. Under the facts here, an insurer may also waive or extend the proof-of-loss requirement even after the original filing period has expired.
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If the insured later sues on the policy, which is the strongest argument for the insurer on the proof-of-loss issue?