L.S. Ayres & Company v. Hicks
Facts
A six-year-old boy accompanied his mother to the appellant's department store and fell while descending on an escalator. His fingers were caught in the moving parts where the escalator disappeared into the floor at the second-floor landing. The jury's interrogatory answers established that the escalator itself was not defectively chosen, constructed, or operated, but that after the boy's fingers were caught the escalator continued to run approximately 70 steps or more before being stopped, his fingers were not released for 3 to 5 minutes, and his injuries were increased by the grinding effect that continued until the escalator stopped. The store had clerks working within 50 feet, though all had not been instructed how to stop the escalator.
Issue
When a store is not negligent in causing a customer's initial injury on an escalator, does it nevertheless owe a legal duty to take reasonable affirmative steps to rescue or aid the injured, helpless invitee and avoid aggravating the injury? If so, may the plaintiff recover only for the aggravation rather than for the entire injury?
Rule
Although there is no general duty to rescue a person in peril, a legal obligation to take positive or affirmative steps to rescue may arise when the injured person is helpless and in peril and the defendant is a master or invitor, or the injury resulted from an instrumentality under the defendant's control. In such a case, even if the defendant was not at fault for the initial injury, the defendant must exercise reasonable care after knowledge of the plaintiff's peril and helpless condition to avoid aggravating the injury. Recovery is limited to the aggravation proximately caused by the defendant's actionable negligence, not the initial injury.
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If the showroom was not negligent in designing or operating the conveyor before Nora fell, which is the best statement of the showroom’s liability?